Showing Millennials attention will provide a greater ROI

To get the best out of millennials for your organisation to get a return of investment, you must give them your total attention. Attention sounds very negative when people use the word in relation to providing attention to another individual however, all negative stereotypes can be turned into positive attributes when understood.

If you’re in a leadership position to millennials: the first thing you must do to show them attention is to be a coach; not a boss – they want access, they’re looking for a mentor and they want an environment where they can have a platform to be successful.

Perhaps even more so than other generation, Millennials want to feel that their work is making a difference and they would like to be recognised for it. For this to be achievable they need constant feedback (weekly minimum) and the feedback must be critical, best using the Sandwich Technique, to get the best out of their potential. You may also be surprised to know that while they’re brilliant at navigating the digital landscape, they prefer face-to-face communication so when you feedback ensure you sit down and have a conversation about it.

The final part on attention is to give the young person a significant role on a project – this responsibility will provide a lot of confidence in the person to go and progress further and feel like he or she is valued within the organisation. This one move could significantly increase loyalty and performance to generate further returns to your organisation.

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